On portals and electronic invoicing…
Is it just me, or does your heart sink when an existing client proudly announces that they’re launching a new …
Tag Archives: Client-relations
Trusting your Gut
As freelance business owners, we’re all assumed to be ultra-professional and efficient – as indeed many of us are – …
Together in Barcelona
I first heard about the ELIA Together conference in Barcelona from a Spanish translator colleague at the ITI Conference in …
Enough is enough – or when it’s time to sack a client
I had one of those awful days last Friday, when an agency client got in touch to say her end …
The Working Hours Conundrum
One of the much vaunted advantages of working freelance is that you are supposed to have the flexibility to choose …
Being picky – choosing your words
I’ve been translating for over 30 years now and over that time you come to realise what texts you actually …
Confessions of a conference addict: my time in Berlin
OK, I admit it: I may well be addicted to conferences. Having resisted their thrall for so long, I …
Urgency surcharges – an anachronism in today’s fast-paced world?
I was lucky enough to start my translation career just over 30 years ago in a civil service organisation in …
Who do you think you are? Adapting your psychological profile to your approach to work
I recently attended the ITI GerNet Work & Playshop in Birmingham, with three very different, but equally entertaining presentations: a …
Minimum charges – should you / shouldn’t you?
The thorny question of minimum charges has cropped up quite a lot recently. I’ve been busy for most of this …
