How not to treat your customers….
…. especially when they need you most. This is the next instalment of my ongoing knee saga – please look …
Tag Archives: People
A Truly Capital Event
One week on from the ITI Conference in Cardiff and my feet have barely touched the ground, yet I really …
Workaholics Anonymous?
The self-employed are notorious for their workaholic tendencies. I have to admit that my ex-father-in-law once asked me if I …
Let’s make a date!
There are just over three weeks to go before the UK’s premier translation and interpreting event, the biennial ITI Conference, …
