Customer Service shambles – the sorry story of BA’s epic communication fail
I’m back again (after a very long gap – my apologies: where does time go?!) with another rant about customer …
I’m back again (after a very long gap – my apologies: where does time go?!) with another rant about customer …
I’ve written on a couple of previous occasions about parting company with clients: sometimes this happens over time, maybe because …
I’ve always said that subcontracting most definitely isn’t my cup of tea. Not for me the hassle of project management, …
Having returned from a fabulous late-season skiing holiday last weekend, this week has been a strangely quiet time workwise – …
You might think that bullying is a phenomenon restricted to the schoolyard or to the world of employers/employees. Freelancers, surely, …
I had one of those awful days last Friday, when an agency client got in touch to say her end …
Working as a translator inevitably involves dealing with other countries, often using different currencies – well, at least if you …
It’s a familiar story: you’ve come to the end of a lengthy translation and there are a couple of points …
… and I’m turning more work down than I’m accepting! This happens every year at this time, without fail, as …
One of the much vaunted advantages of working freelance is that you are supposed to have the flexibility to choose …